Questions and answers
About ordering, payment, terms and support.
Which terms are there?
One, three or twelve months. Longer terms cost less; some plans have a fixed minimum term, shown before you buy.
Do I get an invoice?
Yes, as a PDF with an embedded e-invoice. You find it in the customer area.
What happens if a payment is missing?
You get reminders. If the invoice stays open for long, the service is suspended and released again after payment.
Can I use a discount code?
Yes, in the cart. In this demo, WELCOME10 works for new customers, for example.
Where do I get help?
With a ticket in the customer area. The support team sees your contract right away.